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International Shipping
Do you ship to my country?
  CitiKitty ships to most countries. During the check-out process of your order you will receive dropdown menu of available countries, if your country is not located on this list unfortunately we cannot ship to your country at this time.

Please note: due to strict import standards we cannot ship any consumable products to Australia.
What are my payment choices?
  CitiKitty accepts Visa, MasterCard, American Express, Discover and PayPal. We also can accept check or money orders via mail.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the checkout page where you will be offered available shipping methods and their prices. Most orders ship within 1-2 business days after payment is complete.
What is the return policy?
  Returns are accepted for unopened items within 30 days of receipt. Returns and refunds require an RMA # for processing. Please visit our returns pagefor more information on returning an item.

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